All integrations
Microsoft · Documents and files
OneDrive
Agents search your OneDrive, read what is in it, keep it filed and save new versions of files. Sharing, changing who has access and deleting wait for a person.
Live
What an agent can do at each level.
You set a level for each team on each account, and you can give any agent its own setting on top. Every account starts at No access, and each level includes everything in the one before it. If an agent reads something it can’t trust, like an email or a web page, it drops one level until that task ends.
Can read
Reads and searches. Changes nothing.Search files and folders, and see what is in a folderonedrive.search_files · list_folder
Look at a file’s details, or download one of up to 10 MB to read itonedrive.read_file_metadata · download_file
See a file’s earlier versionsonedrive.list_versions
Read the comments in a Word documentonedrive.read_comments
See who has access to an item and through which linksonedrive.list_permissions
Can edit
Drafts and edits. Nothing goes out, and nothing is deleted.Create a folderonedrive.create_folder
Upload a new file of up to 4 MB. A file with the same name is never replacedonedrive.upload_file
Replace a file’s content with a new version, keeping the old one in its historyonedrive.update_file_content
Bring back an earlier version of a file. Nothing is lostonedrive.restore_version
Move a file or folder to another folderonedrive.move
Rename a file or folderonedrive.rename
Can act with your OK
Also sends, pays, shares and deletes, after you OK each one.Share a file or folder with people, your organization or anyone with the linkonedrive.share
Change whether someone can view or edit an itemonedrive.change_permissions
Delete a file or folderonedrive.delete
Can act on its own. Sends, pays, shares and deletes without asking. You get a receipt for each. Nobody checks anything before it goes out.
Deleted items go to the OneDrive Recycle Bin, where you can restore them.
