All integrations
Google · Calendar
Google Calendar
Agents read your calendar, check when people are free and put meetings in or move them. Deleting an event waits for a person.
Live
What an agent can do at each level.
You set a level for each team on each account, and you can give any agent its own setting on top. Every account starts at No access, and each level includes everything in the one before it. If an agent reads something it can’t trust, like an email or a web page, it drops one level until that task ends.
Can read
Reads and searches. Changes nothing.List events and open onecalendar.list_events · get_event
Check when people are freecalendar.freebusy
Can edit
Drafts and edits. Nothing goes out, and nothing is deleted.Create eventscalendar.create_event
Move and edit eventscalendar.update_event
Can act with your OK
Also sends, pays, shares and deletes, after you OK each one.Delete an eventcalendar.delete_event
Can act on its own. Sends, pays, shares and deletes without asking. You get a receipt for each. Nobody checks anything before it goes out.